Chevrolet Thailand Hosts First ASEAN Skill Olympics Contest 2012 Technician Skill Competition
Bangkok, Thailand – Chevrolet continues on its path to achieve excellence in quality service by hosting the first ASEAN Skill Olympics Contest 2012 Technician Skill Competition in Bangkok on November 8, 2012.
Competitors included the top 12 technicians from eight neighboring countries, including Brunei, Cambodia, Malaysia, Indonesia, Laos, Singapore, Thailand, and the Philippines. It is Chevrolet’s latest initiative to improve the level of technical skills and aftersales service across the growing Chevrolet dealer network throughout the region of nearly 170 dealers. Chevrolet hired over 150 technicians in 2012.
The one-day program comprised of four sections: a written test, Viva Test, Unit Repair Test and On Vehicle Diagnosis. Technicians worked on the Chevrolet Cruze and Captiva for the diagnosis section, which is sold in all participating markets.
“Our business is growing because of our great products and the strength of our dealership network, and these Olympics have been a testament of our dedication to our customer service,” said Antonio Zara, Vice President, Sales, Marketing and Customer Care, GM Southeast. “The true winners here are the Chevrolet customers.”
The winner of the ASEAN Skill Olympic Contest 2012 Technician Skill Competition was Mr. Andre Kurniadi Sugiarto, a technician from Prima Auto World Bali, Indonesia. The first runner up was Artit Ruankaew, chief mechanic at Charoen Motor Chiang Mai Co., Ltd, Thailand. Finally, the second runner up was Mr. Tan Seong Tai, a foreman at Alpine Motors Pte Ltd, Singapore.
Chevrolet will continue to improve the skill and service of its dealer network technicians through similar competitive programs aimed to measure the expertise of customer service advisors and parts consultants.